Get in Touch – We're Here to Help

Please contact us at support@gloox.app if you have any questions regarding Gloox.

Contact
support@gloox.app
Address
Stoney works 8 stoney lane, London, England, SE19 3BD

Gloox FAQ

Is there an app where an AI coach guides you through the workout itself?

Yes, Gloox. Turn the coach on in your workout: Max or Eva ask how you feel, run your warm-up, give you the weight and reps for every set from your own history and recalculate the next set after you rate how it went. Machine taken? Tap Ask and the coach suggests a swap with the weight recalculated. It's part of Gloox PRO, with a free first week.

How is Gloox different from other AI fitness apps?

Most apps hand you a plan and leave you on your own. In Gloox the coach guides every set in the gym, remembers your whole history and can answer out loud, and one app covers your workout log, a nutrition diary with calories from a photo and body measurements. The coach only uses exercises from the catalog that fit your equipment; it doesn't make anything up.

How much does Gloox cost?

The workout log, ready-made programs, the nutrition diary and 5 coach messages are free. Gloox PRO is $9.99 a month or $69.99 a year on the App Store ($5.99 / $49.99 on Google Play), with a free first week. Prices vary by country; cancel any time.

Is the nutrition diary paid?

No. The rings, targets for your goal, barcode lookup, manual entry and My products are free with no limit. Plate photos, label reading, search by name and meals you describe to the coach count toward your 5 free AI analyses; after that they need PRO.

Where does my voice go when I dictate?

Speech is recognized by the system speech service from Apple or Google. The audio never reaches Gloox servers: the coach gets only the finished text, as if you had typed it.

Can I send the coach my lab results?

Yes, as a photo of the report or a PDF; the coach looks at up to three pages at a time. It explains the values in plain words and flags anything out of range. It doesn't diagnose, and it tells you plainly when it is time to see a doctor.

Can the coach change my workout by itself?

It shows a card with the changes and applies them only after you tap Apply. Changed your mind? Tap Undo. Editing your own workouts is free; ready-made and AI plans need PRO. A program your human trainer runs is off limits.

Do I need internet?

The log, the timer and the exercise catalog work offline. Internet is needed for the AI coach and for syncing your account across devices.

How is this different from a regular workout log?

A regular log stores numbers. Gloox reads them: it suggests weights for your next workout, notices a plateau and explains why it happened.

Does the coach invent exercises?

No. The plan is built only from the app's catalog, filtered by your equipment. It cannot make up a movement that does not exist.

What if I have an injury?

Say so in the chat: painful movements get avoided and replaced. This is not medical advice: with pain or after surgery, see a doctor first.

How do I pay for the subscription?

Right in the app: through the App Store on iPhone or Google Play on Android. The first week is free. If the payment doesn't go through, write to support@gloox.app and we'll help.

What happens to my data if I delete the account?

Deletion is available right in the profile. After that the workout history, measurements and the coach conversation are erased.

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